Free Shipping on Orders Over $29.9
- About Shipping: Delivery takes 4-8 business days after order placement.
- TO REQUEST A RETURN MERCHANDISE AUTHORIZATION (RMA#):
Whatsapp： +1（582）2889445 and request an RMA# OR Email Us. - If your seeds fail to germinate within 60 days of planting, please contact us for a full refund or a free replacement.
- If you ordered the wrong item, wrong size, or simply changed your mind, we will refund the purchase price minus the shipping cost, provided the item is returned to us in its original packaging.
- A 10% restocking fee may be assessed if the original packaging has been opened, or if the item has been used and/or is not returned in original condition.
- Seed. We will accept authorized returns of unopened seed within 60 days of the original order ship date.
- Mushrooms. We will accept authorized returns of unopened products within 30 days of the original order ship date. If you suspect your item is defective or damaged after opening the package, please Contact Us to troubleshoot or for refund options.
- Tools & Supplies. Under normal wear and tear, tools should endure many years of use. If you are not 100% satisfied with a tool or a supply, we will accept authorized returns within 12 months of the original ship date.
- Wholesalers & Dealers. We will accept authorized wholesaler and dealer returns within 30 days of the invoice date.
- Special Orders. All special orders are considered custom orders and are nonrefundable.
- Once we receive your return, we will process your refund and issue a credit.
- If you paid by credit card, the credit will be applied to your credit card account or a refund check will be sent. Please note that it can take from 2–7 business days for the credit to post, depending upon your credit institution’s policies.
- If you paid by check or money order, a refund check will be mailed to you.
